Giving property owners and investors a better deal
Owning property is a big step. No matter whether it’s buying your first home (or third), investing in a rental property or refinancing to get a better deal, there’s a lot to consider, emotions run high, and time can be crucial.
Yet our experience has shown that too many home loan providers don’t prioritise their customers. They treat customers as numbers, their products are inflexible, and their rates vary incredibly.
That’s why in 2004 we set out to do things differently.
So we simplified the whole concept of home loans, offering flexible products packed with features, better rates and an excellent customer experience. It was game changing.
Since then, the journey has come with challenges…
we’ve built smart, innovative, flexible products, and our processes are smooth and easy.
On top of that, in 2018
making us stronger and more determined than ever.
But what does all that mean for Australian homeowners and property investors? It means, we can focus our full attention on getting you a fair deal.
More about ColCap Financial Group
Columbus Capital Pty Ltd ACN 119 531 252 (Australian Financial Services Licence and Australian Credit Licence 337 303) , trading as ColCap Financial Group, is a major Australian non-lender headquartered in Sydney with offices in London and Manila.
We had a vision. We set out to create faster, easier home loan financing with hassle-free processes and solutions that meet our customers’ needs, goals and expectations – no matter what they are.
Whether you want to pay off your loan as soon as possible or invest in property through an SMSF, or you’re faced with a complex application scenario, we want to make the journey easy. And with personalised service and our team of dedicated loan specialists – you’re supported every step of the way.
That’s why, today we are guided by five key principles.
Talk to real people who listen to your needs, who find the home loan solution that suits your situation, and who stick around to guide you from application to settlement.
Experience a smooth and hassle-free home loan process from start to finish with advanced, safe and secure technology.
Make confident decisions knowing you can speak to a dedicated team of experts who live and breathe home loans who can answer all your questions, big or small.
Get a great deal every time with access to some of the most competitive rates in the market, topped off with excellence in customer service.
Giving our customers a great deal and excellent service is our primary focus, and industry bodies like Canstar, RateCity and Mozo have recognised this with multiple awards for our efforts.
Australians deserve a better deal. That’s why we’ve been challenging the market and rewriting the rulebook, since 2004.
By listening and understanding what’s important to property owners, we’ve developed a customer focused approach that helps thousands of property owners feel in control and save money every day.
Great customer service and competitive rates
Amazing service from the retention team, they were very efficient, fair and straight to the point. From the moment I first contacted them, to the last step of getting my rate updates in the system, everything was done and dusted within 10 days. I had a lot of queries, so I’m sure they would have done it in less than a week! Read more
Happy services
Great Experience, thanks Homestar! Edy and the rest of the homestar team made it very easy. He kept us informed during the whole process and was very professional and answered all our questions along the way. We have used them for 6 years with our previous property so they are consistent. I would highly recommend them. Read more
Amazing Customer Service & Very Helpful
Andrew and the rest of the team are really amazing and helpful all through out our loan process. Thank you Homestar for fast accommodation and absolutely wonderful customer service! Read more
John and Michel were fantastic- the entire process was smooth and both were very responsive
Beats any bank hands down. Their Service was top notch and thorough and helped me navigate my way around what could have been a challenging process give mine was spread between a Top Up and an investment loan. Read more
Great customer service
I’ve been a Homestar customer for a few years now, and recently requested a switch to a more competitive product. I’ve been impressed by the quality of the customer service (especially Regina from the Retentions team), and have had friendly & professional responses throughout the process. Importantly, the turnaround time has been super quick, with minimal time spent on hold / waiting for email responses. Read more
Sport creates positive lasting change for communities. That’s why we support and encourage participation in community cricket clubs in any way we can, including by donating balls through the Cricket NSW Foundation.
In fact, we love the national game of cricket so much that in 2017 we joined forces with Sydney Thunder as their BBL principal partner and remain a committed partner.
Cricket and Sydney Thunder’s long-standing values of good sportsmanship, honesty, inclusivity, and sense of teamwork firmly resonate with us.
Ilias Pavlopoulos
Co-founder and COO of ColCap Financial Group
The Homestar Finance family is a special bunch, hand picked to offer our customers the best experience possible.
We are customer focused in everything we do. If you want the opportunity to work in a team of like-minded, passionate, people-loving individuals, get in touch.
Talk to us about your home loan needs and we will package up a home loan with the features you want and tailor the rate to your circumstance.
2024 Copyright Homestar Finance Pty Ltd (ACN: 109 413 498) Australian Credit License Number 390 860
