Australians deserve a better deal and great service. That’s why we’ve been challenging the market and rewriting the rulebook, since 2004. Customer service is everything to us.
Here at Homestar Finance, we’re driven to do the right thing by our customers, deliver the best loan to suit your circumstances, share our knowledge and provide amazing service.
“What I love about Homestar is their customer service we had a dedicated loan specialist who was so helpful.”
– Stephanie & Michael | Homestar Finance customer
“The loan specialist was excellent,
definitely personalised service”
– Stephan | Homestar Finance customer
We had a vision. We set out to create faster, easier home loan financing with hassle-free processes and solutions that meet our customers’ needs, goals and expectations – no matter what they are.
Whether you want to pay off your loan as soon as possible or invest in property through an SMSF, or you’re faced with a complex application scenario, we want to make the journey easy. And with personalised service and our team of dedicated loan specialists – you’re supported every step of the way.
That’s why, today we are guided by five key principles.
Talk to real people who listen to your needs, who find the home loan solution that suits your situation, and who stick around to guide you from application to settlement.
Experience a smooth and hassle-free home loan process from start to finish with advanced, safe and secure technology.
Make confident decisions knowing you can speak to a dedicated team of experts who live and breathe home loans who can answer all your questions, big or small.
Get a great deal every time with access to some of the most competitive rates in the market, topped off with excellence in customer service.
Giving our customers a great deal and excellent service is our primary focus, and industry bodies like Canstar, RateCity and Mozo have recognised this with multiple awards for our efforts.
For great rates, great savings and great service, Homestar Finance has you covered. Fill in your details to connect with a dedicated lending specialist who will guide you through your refinancing options
Sales support
salessupport@homestarfinance.com.au
Let's talk
1300 462 209
Customer service
service@homestarfinance.com.au
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