Customer Reviews

Customer service is everything to us.
Here at Homestar, we’re driven to do the right thing by our customers,
deliver the best loan to suit your circumstances, share our knowledge and provide amazing service.
See what our customers have to say!
 



“The customer service was excellent… The Star Gold variable home loan rate is the best I have seen on the market at a rate of 1.79%. The overall process was great! I will definitely recommend Homestar Finance to family and friends.”
– Corrie, VIC
 

“Smooth and organised process from initial qualification firstly with Carolyn then on to Justin for all the documentation and then to Ash for settlement. Worked well as a team and kept me well informed through the entire process.”- Bill, NSW 

“I just refinanced an investment property loan with Home star – I was very impressed by the great low rates, easy to understand fee structure, easy process and very helpful staff. I recommend!” – Richard 

Homestar: Where our
customers feel at home.

Faster, because our customers can access the funds, and pay them off, sooner. Easier, because we’ve streamlined the approvals and applications process… even when it comes to refinancing and levelling up.

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Faster, easier property
ownership for Australians.

No two customers are the same. By getting to know our customers, we’re able to offer them a service that better suits their needs, cuts out all of the unnecessary drama and helps them secure their loan sooner.

Exceptional value from straightforward, personalised home loan solutions.

Through personalised service and a smoother, faster process, we reduce the hassle that comes with the money side of home ownership, while our competitive rates can help make home ownership more affordable, allowing our customers to access their dream properties sooner.

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Woman in living room using laptop

100% online service - from the comfort of your own home.

Our digital-led application process is simple, online, and stress-free! We have an experienced team of support staff here to assist you at every step of the way, with support available 7 days a week online or over the phone. No in-person appointments or physical paperwork required!

Hear from one of our customers on their experience with Homestar

“The Loan Specialist was excellent,

definitely personalised service”

 

– Stephan – Homestar Customer

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    DISCLAIMER: Terms, conditions and eligibility criteria apply to all our loan products and features. Fees, charges and disbursements are payable. Final approval is subject to credit assessment. Information valid as at 27th May 2021 which is subject to change without notice. Please consider if the product is appropriate for your individual circumstances. If you need assistance or have any questions about a product or feature and its suitability, please contact our Loan Specialists.

    Registered to BPAY Pty Ltd ABN 69 079 137 518