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Manage My Home Loan

Take the hassle out of managing your home loan by accessing your money whenever, wherever. And we offer all the resources you need as your lifestyle and situation changes.

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Find the information you’re looking for at anytime, from anywhere.

You can also view a short video on how to navigate your way around the site by opening the video above.

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Mobile access

You can now take your Homestar experience with you, in your pocket wherever you go.

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Visa Debit cards

Access your funds on the go, and anywhere you see a ATM which accepts Visa. Learn more about the terms and conditions here.

Visa Debit Card - Product Sheet

Digital Wallet Payments

Discover more ways to pay with your phone. With your digital wallet, you can use a compatible device in-store or online to make simple and secure purchases with your Homestar Finance Visa Debit card.

Apple Pay

Apple Pay

Apple Pay — the easier, safer way to pay in stores, in selected apps & on participating websites with your iPhone, Apple Watch, iPad & Mac.

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Google Pay

Google Pay

Google PayTM is the fast, simple way to pay at millions of places with your Android device. Easily and securely link your Homestar Finance Visa Debit card for payments. 

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Frequently Asked Questions

Can I withdraw cash out from a merchant using my Visa Debit card when I make a purchase, if they offer this option?

Yes. The merchant will advise if this option is available. You may withdraw cash at any ATM using your card.

Can the Visa Debit card be added to a wearable device?

To use your Visa Debit card with Apple Pay or Google Pay on a smartwatch, you must first set up the wallet on your mobile phone. Once set up, you can add your card to a compatible wearable device using the phone’s wallet or watch app.

Can the Visa Debit card be added to Samsung Pay, Garmin Pay or Fitbit Pay?

At this time, we do not support Samsung Pay, Garmin Pay and Fitbit Pay using our Visa Debit card.

How can I protect my Visa Debit card if I misplace it?

If you misplace your card, you can use the ‘Lock Card’ feature in our mobile access app to temporarily disable all card functions except for the digital wallet. This quick action ensures your physical card cannot be used until you locate it. However, you can still make purchases via your digital wallet, and any existing payments or direct debits will continue as scheduled. 

How do I unlock my Visa Debit card once it has been locked?

To unlock your card, contact the Origin Mortgage Management – Customer Service Team at 1300 767 023 or 1300 366 849. If you are overseas, call +612 8244 5192. They manage Visa Debit card services on our behalf and will assist you in unlocking your card.

Can I lock a card that is not registered in my name?

No, you can only lock a Visa Debit card that is registered in your name. For example, if your card is linked to a joint account, you will not have the ability to manage or lock the other cardholder’s card. 

How do I report my Visa Debit card lost or stolen?

If you have lost your card or believe that it has been stolen: Please call Origin Mortgage Management – Customer Service Team, who manage Visa Debit card services on our behalf, immediately on 1300 366 849, or on +612 8244 5192 if you are overseas. You can also use our mobile access app to lock the card, which will instantly stop all transactions being accepted. 

What are the fees and charges related to my Visa Debit card?

Homestar Finance home loans are packed with features and not fees. Our Visa Debit card is the same.

ATM Operator Fee

Australian ATM withdrawals $0 – We do not charge any fees for withdrawals from an Australian ATM. A fee may be charged by the ATM operator which will be taken from your account. Major bank branded ATMs do not charge for ATM withdrawals, as at 01/08/2025 and may be subject to change.

If a fee will be charged, the ATM will quote a fee, should you choose to progress with the transaction.

Overseas Transaction Fee 

Fee amount: 3% of the transaction value.

An overseas transaction fee will be charged when you make a transaction using the Visa Debit card in a currency other than Australian dollars.

Visa Card Replacement Fee 

$7.50 per replacement card.

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